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Your Partner in Breakroom Innovation

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Welcome to Loyalty Markets!

We believe that the heart of every workplace is the breakroom. It’s more than just a place for a quick snack or a coffee refill—it’s a space where connections are made, ideas are sparked, and teams come together. We’re dedicated to transforming these vital spaces into vibrant hubs that energize, inspire, and foster a sense of community.

Our Story

Loyalty Markets began with a simple yet powerful idea: to revolutionize the way companies approach their breakrooms. As an owner-managed business, we’ve always prioritized personalized service and attention to detail. Over the years, we’ve grown from a small, passionate team into one of Ontario’s leading providers of refreshment solutions, serving companies across every major city in the province.
A painting of a cup of coffee
What sets us apart is our unwavering commitment to quality, innovation, and customer satisfaction. We understand that every workplace is unique, and so are its needs. That’s why we offer tailored solutions that reflect your company’s culture, values, and goals. Whether you’re a small startup or a large corporation, we bring the same level of care and expertise to every project.

Get To Know Us

A photo of Loyalty Market’s headquarters A photo of many people being served by Loyalty Markets

Our Mission

At Loyalty Markets, our mission is simple: to enrich workplaces by providing high-quality, customised refreshment solutions that promote connection, engagement, and productivity. We believe that a well-designed breakroom can have a profound impact on employee morale and company culture, and we’re here to make that vision a reality for your business.

Our Vision

Our vision is to be the leading provider of breakroom solutions in Ontario, known for our innovation, quality, and commitment to customer satisfaction. We aspire to create spaces that not only meet but exceed the expectations of our clients, helping them create workplaces where employees feel valued, motivated, and connected.

Our Core Values

CUSTOMER CENTRICITY

Our clients are at the centre of everything we do. We celebrate our impact in the lives of our customers and their associates. We do not like to let people down. We listen to their needs, understand their challenges, and work closely with them to deliver solutions that truly make a difference.

QUALITY

We are committed to delivering the highest quality products and services. From our premium coffee and fresh food offerings to our state-of-the-art equipment and technology, we ensure that every aspect of our service meets the required standards of food safety.

INTEGRITY

We believe in doing business the right way. Transparency, honesty, and ethical practices are at the heart of our operations, ensuring that our clients can trust us as their partner.

INNOVATION

We are constantly exploring new ideas, technologies, and approaches to enhance our services and deliver even greater value to our clients. Innovation is in our DNA, and it drives us to continuously improve and evolve. Together we embrace the opportunities of the future.

COMMUNITY

We believe in building strong relationships—not just with our clients, but also within our own team and the communities we serve. We’re proud to support local suppliers, and we’re committed to giving back to the communities that have supported us. We produce a global line within our house brand Heather’s Kitchen to ensure that Ontario workers from different global backgrounds can get access to food at work that tastes just like home.

Our House Brand

Cooks preparing high-quality food
We launched our own private-label brand Heather’s Kitchen so that we could take a more active role in supplying a food product that was ideal for the Ontario workplace. The Heather’s Kitchen brand allows us to focus on producing fresh foods that are wonderful to consume, affordable to purchase and convenient for workplace use. By taking the lead in sourcing and formulating both new and everyday products we have created an exclusive range of products that are not replicated in the local market. Every product that carries the Heather’s Kitchen brand is carefully researched, evaluated and customised for our local market and to meet the needs of our customers.

Food Service Partners

We are the premier partner in Ontario for some of the world's leading food service companies. Together with our partners we support the operations of some of North America's largest employers.

Contact us here if you are a food service company needing local operations support for any of your Ontario clientele. Our Pick and Pack selections, last mile fulfillment range and kitchen assembly capacity are based on industry leading requirements for Micro Markets, Office Coffee and Unattended Retail operators.
A photo of products from partners including Freshii provided by Loyalty Markets

Vendor Partners

If you are a food vendor or manufacturer looking to work together with us to improve the services that we offer our clients then please click here to be introduced to our procurement team. We believe in the principles of fairness and transparency in how we work with our vendors and are looking to establish enduring long-term relationships. We do give priority to small locally owned businesses like ourselves.
Products from some of the vendors Loyalty Markets works with

Career Opportunites

WE EMBRACE ONGOING OPERATIONAL EXCELLENCE and TAKE PRIDE IN RUNNING A GOOD COMPANY. We are a group of people who operate with good habits, constant effort and a natural sense of urgency.

If you believe that this is the right home for you then please use this link to send your resumé to our HR Department. We hire people wanting to grow themselves and we give every opportunity to move ahead in growing your career after you join us.
An employee at Loyalty Markets

Have Questions?

Find answers to questions we always receive.
If your query is not there, send us a message! We’re here to help.
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